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Due to the nature of our pieces, we do not offer refunds.
We accept returns for store credit and exchange only, under the following conditions:
To request a return, please contact out client services team at contact816boutique@gmail.com, including your order number and reason for return. Once approved, return shipping costs are the responsibility of the client.
Please note:
All sale items, accessories, lingerie, swimwear, and custom orders are final sale and not eligible for return or exchange.
At 816 Boutique, we are committed to delivering an exceptional experience from the moment you place your order to the moment it arrives at your door.
Shipping
All orders are carefully prepared and dispatched within 1-3 business days. Once shipped, you will receive tracking details via email to monitor your delivery.
Estimated Delivery Time:
We partner with reputable carriers to ensure secure, timely delivery. Please note that unforeseen delays can occur due to customs or carrier issues beyond our control.
Important: Once a package is marked as delivered, we are not responsible for lost or stolen items. Please ensure your shipping address is accurate and secure.
One day shipping: We offer one day shipping, please text us if you need your order rushed to you. (513)-201-7012
Pick Up Orders: Please text us if you will like to pick up your order, in Cincinnati or Houston. (513)-201-7012
Copyright © 2020 816 Boutique - All Rights Reserved.
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